Recoding America

By Jennifer Pahlka

About Recoding America

Jennifer Pahlka examines why government programs can fail between policy design and practical delivery. Drawing on public-sector technology work, she focuses on implementation, organizational habits, and the experience of the people public services are meant to serve.

Why I include it

I include this because leadership must reach the point of delivery. Intentions and policies matter, but so does whether the service actually works.

Reading guide · Read 4

Political Leadership & Civic Duty

Shows why good policy intentions fail during implementation and what effective public service requires.

What to look for while reading

Which evidence supports the author's argument, and how does this account change the questions you bring to the other books in this section?

Perspective & context

I bring these books together to compare perspectives and develop judgment. No single author has the final word.

Key themes

Political Leadership & Civic Duty

Related books

The GatekeepersChris Whipple
The Bill of ObligationsRichard Haass

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Praise & Reviews

“The book I wish every policymaker would read.”
— Ezra Klein, The New York Times

Review source